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Your well-being is our priority

Responsible Gaming — Stay safe while having fun

9 Wicket Bat believes gaming should be fun, stress-free, and fully within your control. Our responsible gaming tools and guidelines are here to keep you on the right track.

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9 Wicket Bat's Commitment

We make this commitment — 9 Wicket Bat will never encourage anyone to play beyond their means. The health and financial security of every member matters more to us than profit.

Protection Tools

At 9 Wicket Bat Your control tools

For responsible gaming, we provide you with a set of powerful tools — all in your hands.

Deposit limit
Set your own daily, weekly, or monthly deposit limits. Once a limit is in place, it cannot be easily increased — that is your protection.
Set it from Account Settings
Session time limit
Set a time limit for how long you will play in one sitting. You will receive an automatic alert when the time is up. Taking breaks is essential — your mind and eyes both need rest.
Manage controls from Gaming Settings
Setting a loss limit
Once you reach a set loss amount, gaming will automatically stop. This protects you from significant losses and helps keep your finances secure.
Set a daily/weekly loss cap
Cooling-off break
You can take a temporary break lasting anywhere from 24 hours to 6 weeks. During this time, you will not be able to log in to your account. Step away, clear your head, and come back when you are ready.
Submit a request via support or settings
Self-Exclusion
You can close your account for anywhere from 6 months to permanently. This is a brave and valid decision — we will support you every step of the way.
Contact 24/7 support
Reality Check
A pop-up will appear at set intervals to remind you how long you have been playing and how much you have spent.
Set reminders every hour or every 30 minutes
What responsible gaming means

The game will continue For fun, not pressure

Responsible gaming means enjoying games mindfully — with awareness, within control, and with respect for your financial limits. 9 Wicket Bat does not promote gaming as a source of income. It is a form of entertainment — just like going to the cinema or dining out.

Online gaming is growing fast in Bangladesh. But like any form of entertainment, it carries certain risks. 9 Wicket Bat wants to keep you informed about those risks — because we believe that informed players make better decisions.

Responsible gaming comes down to three things. First, set a time limit on how long you play. Second, set a budget for how much you are willing to spend — put that money aside as an entertainment expense, and never play with borrowed money. Third, monitor your mental state — avoid gaming when you are angry, upset, or under the influence.

Safe vs. Risky Gaming

Responsible Gaming

  • Playing for entertainment
  • Setting a budget in advance
  • Staying within a set time limit
  • Accepting losses as normal
  • Playing with family and friends in the loop

Problem Gaming

  • Playing to chase losses
  • Betting with borrowed money
  • Skipping sleep or work to play
  • Playing while hiding it from family
  • Treating it as a source of income
Warning Signs

These signs Watch out for these signs

The urge to recover lost money
If you find yourself thinking "just one more" after every loss — that is a warning sign.
Hiding from family and friends
If you cannot be honest with anyone about your gaming, that is a warning sign.
Disruption to sleep, eating, or work
If gaming is affecting your daily life, take a break.
Playing with borrowed money or bill payments
Only play with money from your own entertainment budget.
Feeling restless or irritable when not playing
Feeling uncomfortable when you are away from gaming is an early sign of addiction.
Self-Assessment

Yourself Ask yourself these questions

If you answer "Yes" to any of the questions below, take a break or reach out to our support team.

Did you spend more on gaming than your budget allowed last week?

After a loss, have you ever thought "just a little more and I might win"?

Have you had arguments or conflict with family over gaming?

Have you noticed a drop in your focus at work or studies?

Have you tried to stop gaming but couldn't?

Have you skipped sleep or meals because of gaming?

Even one "yes"? Please reach out to our support team right now. Asking for help is not a weakness — it takes real courage.

Healthy Gaming Tips

At 9 Wicket Bat Rules for enjoyable gaming

Set your budget in advance
Set aside a specific portion of your monthly entertainment budget for gaming. Stick to that amount.
Set a time limit
Set a timer. Get up every hour, stretch, walk around, drink some water. No more than two hours in a single session.
Play for fun
Let fun be the goal, not winning or losing. If you lose, take it in stride — it is part of the game.
Stay open
Let a family member or trusted friend know that you enjoy gaming. There is nothing to hide — healthy gaming is nothing to be ashamed of.
Pre-gaming checklist
  • Decide your budget for today — set it in your mind before you start
  • How long will you play — set a time limit
  • You have finished work and family responsibilities
  • In a good headspace and feeling calm
  • Reality Check or session timer is active
Avoid gaming at these times
  • When feeling stressed or emotionally unsettled
  • When you are sleep-deprived or physically unwell
  • When feeling angry or frustrated
  • If work or important responsibilities are still pending
  • Chasing losses to win back money
Minor Protection

Under 18 Strictly prohibited

9 Wicket Bat is strictly for players aged 18 and above. Protecting minors from gambling is one of our highest priorities.

Age is verified at the point of registration, and additional identity documents may be requested at any time. Any account found to belong to a minor will be closed immediately.

  • Age verification is mandatory at registration
  • Additional KYC may be carried out if there is any suspicion
  • Minor's account permanently closed
  • Parents can raise concerns with support
Advice for Parents

If you feel your child is spending too much time online, have an open and honest conversation with them. There are also some practical steps you can take:

  • Use parental control software on your device
  • Block adult sites on your browser
  • Monitor your child's online activity
  • Talk about the downsides of gaming
  • If in doubt, contact 9 Wicket Bat support
General Questions

Responsible Gaming Frequently Asked Questions

No. Decreasing your deposit limit takes effect immediately. However, increasing it requires a minimum waiting period of 7 days. This is intentional — to prevent impulsive overspending in the heat of the moment.

Your account cannot be reactivated before the minimum exclusion period has ended. Once the period is over, you will need to contact support and complete a mandatory cooling-off period. We also conduct a brief assessment before you return.

The clearest sign is wanting to stop but being unable to. Other indicators include chasing losses, hiding your gaming, and letting it affect your relationships or work — all of these point to addiction. Use the self-assessment questions on this page to check in with yourself.

Absolutely. If you suspect a family member may have a gambling problem, please contact our support team. We will confidentially help you take the appropriate steps and apply restrictions to the account in question.

Go to Account Settings and enable Reality Check under the Responsible Gaming section. You can set intervals of 30 minutes, 60 minutes, or 2 hours. When the time is up, a pop-up will appear showing how long you have played and how much you have spent.
Have fun responsibly

Join 9 Wicket Bat — In a safe environment

Use our responsible gaming tools, set a budget, and play with confidence. 9 Wicket Bat is always here for you.

Register Safely Log In
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